Privacy Policy
Last updated: January 2026
SocialShift Corp. operates the Know[ledge] mobile application and related services. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our Services.
By accessing or using Know[ledge], you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Information You Provide
We collect information you choose to provide, including:
- Name and email address
- Account login credentials
- Profile details and content you submit within the app
- Messages and communications you send to us
Information Collected Automatically
When you use the services, we collect certain technical and usage information, including:
- Device identifiers and mobile operating system information
- IP address and general location derived from it
- App usage data such as features used, pages viewed, and time spent
- Diagnostic, crash, and performance data
We may collect this information through technologies such as software development kits, log files, and similar tools used to operate and improve mobile applications.
Third-Party Account Information
If you sign in through a third-party service such as Google, Apple, or Facebook, we receive the information you authorize that provider to share, typically your name, email address, and profile image.
How We Use Information
We use personal information to:
- Provide, maintain, and operate the services
- Create and manage user accounts
- Personalize educational content and experiences
- Communicate with users about updates, features, and support
- Process subscriptions and payments
- Monitor performance, security, and platform integrity
- Detect fraud, abuse, or violations of our policies
- Meet legal and regulatory obligations
We do not sell personal information.
Legal Bases for Processing (EEA and UK Users)
Where applicable, we process personal data based on:
- Your consent
- Performance of a contract when providing the services
- Legitimate interests, including improving, securing, and maintaining the platform
- Compliance with legal obligations
- Vital interests where safety or security is involved
Payments
Payments and subscriptions are processed by third-party payment providers. We do not store full payment card numbers or financial account details on our servers. Payment providers handle your information under their own privacy policies.
Data Retention
We retain personal information only for as long as necessary to:
- Provide the services
- Comply with legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
Usage and analytics data may be retained in aggregated or anonymized form for product improvement and research.
Sharing of Information
We may share personal information with:
- Service providers that support app operations and infrastructure
- Payment processors
- Analytics and security providers
- Affiliates under common ownership
- Public authorities where required by law
- Other users when you choose to share content publicly within the app
Service providers are required to protect personal data and use it only for authorized purposes.
International Data Transfers
Your information may be processed in countries outside your place of residence. Where required, we use recognized legal safeguards to ensure personal data is protected in accordance with applicable law.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of personal data
- Restrict or object to processing
- Withdraw consent
- Request data portability
Requests can be made by contacting info@knowhistory.xyz. We may verify identity before responding.
California Privacy Rights
California residents have rights under applicable privacy laws, including the right to request access to, correction of, or deletion of personal information. We do not sell personal information or share it for cross-context behavioral advertising. Requests may be submitted by contacting info@knowhistory.xyz.
Security
We implement reasonable administrative, technical, and organizational measures to protect personal information. No system is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Know[ledge] is intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, we will take steps to delete it.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last updated date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: info@knowhistory.xyz
By mail: SocialShift Corp., 251 Falls Drive, Wilmington, New Castle County, Delaware 19808, United States.
SocialShift Corp. is the data controller responsible for personal information processed under this Privacy Policy.